Key Responsibilities

Leadership and Management

• Take overall responsibility for the day-to-day management and smooth operation of Burlington Nursing Home.
• Provide strong leadership and direction to nursing, care and support staff.
• Recruit, induct, supervise and develop staff to maintain a skilled, motivated and effective team.
• Manage staffing levels, rotas, performance and training requirements.
• Promote a positive, professional and supportive working culture.

CQC Compliance and Quality Assurance

• Ensure the home complies with CQC regulations, relevant legislation and company policies.
• Maintain effective quality assurance systems, audits, risk assessments and action plans.
• Prepare for CQC inspections and ensure regulatory requirements are consistently met.
• Monitor service quality and implement continuous improvement initiatives.
• Ensure accurate, up-to-date care records, policies and procedures are maintained.

Clinical Governance and Resident Care

• Ensure residents receive safe, dignified and person-centred nursing care.
• Oversee care plans, clinical assessments, medication management, safeguarding and infection prevention and control.
• Ensure appropriate management of falls, pressure damage, nutrition, hydration and other clinical risks.
• Work collaboratively with GPs, community nurses, multidisciplinary teams, residents and relatives.
• Ensure residents' rights, dignity, independence and personal choices are respected.

Staff Development and Performance

• Ensure all staff receive appropriate induction, training, supervision and competency assessments.
• Monitor staff performance and address concerns promptly and professionally.
• Maintain appropriate staffing arrangements based on residents' dependency and clinical needs.
• Encourage teamwork, accountability and a culture of learning.

Operational and Financial Management

• Manage budgets, staffing expenditure and resources effectively.
• Monitor occupancy, admissions, discharges and resident dependency levels.
• Ensure the premises, equipment and facilities are maintained to appropriate standards.
• Report on operational performance, risks and improvement priorities to senior management.

Resident and Family Engagement

• Develop positive relationships with residents, families and representatives.
• Respond effectively to complaints, concerns and feedback.
• Promote residents' wellbeing, independence and quality of life.
• Work professionally with local authorities, commissioners and external healthcare professionals.